Introduction

Elevate Integrated Health (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect your information when you visit our website or interact with our services.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, and other contact details

Health-related information voluntarily provided through forms or consultations

Appointment and service-related information

Payment information (processed securely through third-party providers)

Communication data including SMS, email, call recordings, and voicemail interactions

Website usage data including IP address, browser type, and device information

How We Collect Information

We collect information through:

Website forms and appointment booking systems

Phone calls, SMS messages, and email communications

Online advertisements (including Facebook and Google)

Cookies, tracking pixels, and analytics tools

Third-party integrations and automation platforms

How We Use Information

We use your information to:

Provide healthcare and wellness services

Schedule and manage appointments

Communicate with you regarding services, reminders, and updates

Deliver marketing and promotional communications (only with consent)

Process payments securely

Improve our website, services, and customer experience

Comply with legal and regulatory obligations

SMS & Communications

By providing your phone number and opting in, you consent to receive text messages from Elevate Integrated Health. These messages may include appointment reminders, service updates, promotional offers, and follow-up communications.

Message frequency may vary

Message and data rates may apply

You can opt out at any time by replying STOP

You can reply HELP for assistance

Consent to receive SMS messages is not a condition of purchase

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Sharing Policy

We do not sell, rent, or share your personal information for marketing or promotional purposes.

Customer data is only used to provide services, communicate with you, and operate our business effectively. Limited information may be made available to trusted service providers strictly for operational purposes (such as payment processing, scheduling, or communication delivery).

SMS consent and opt-in data are never shared with any third parties or affiliates for marketing purposes.

Cookies & Tracking Technologies

We use cookies, tracking pixels, and similar technologies (including Google Analytics and Meta Pixel) to:

Understand website usage and performance

Improve user experience

Support advertising and marketing efforts

You can control cookie settings through your browser preferences.

Data Security Practices

We implement appropriate technical and organizational security measures to protect your information, including secure servers, encryption, and access controls. While we take reasonable precautions, no system is completely secure.

Data Retention

We retain your information only as long as necessary to:

Provide services

Comply with legal obligations

Resolve disputes and enforce agreements

Third-Party Services

We utilize trusted third-party platforms to operate our business, including:

GoHighLevel (CRM, communication, automation, and data management platform)

Stripe (payment processing)

Google Analytics (website analytics)

Meta Pixel (advertising tracking)

Zapier (automation integrations)

JaneApp (appointment scheduling and patient management)

These providers act as service processors and are only given access to the information necessary to perform their functions.

Your Rights & Choices

You have the right to:

Access and review your personal information

Request corrections to your data

Request deletion of your information (subject to legal requirements)

Opt out of marketing communications at any time

Opt-Out Instructions

SMS: Reply STOP to unsubscribe

Email: Click the unsubscribe link in any email

You may also contact us directly to update your preferences

Children’s Information

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Information

C&L Venture Group LLC, DBA Elevate Integrated Health

Address:
7305 Jarnigan Rd #110
Chattanooga, TN 37421

Email: [email protected]
Phone: 423-702-8374

Phone (Used for SMS): +1 423-615-4453

Last Updated: March 19, 2026